Return Policy
Return Policy
Due to the 100% hand-drawn nature of all of the caricatures and portraits we draw at JediPic, we cannot offer returns. Your art is created with love and is fully personalized for you, your family and friends. If there are any problems with your order, you can ask for any modifications. Since your satisfaction is our main priority, we will accept unlimited revisions free of charge, so we are confident that you will 100% love the final drawing.
If you received the wrong product, an incorrect size, or your product was damaged in file delivery, we will of course replace it - no questions asked. Please let us know within 14 days of receiving your order in that case at [email protected].
For any questions about your order, please contact us at:
https://jedipic.com/contact-us
Or email us at [email protected].
Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
- the supply of goods that are made to the consumer's specifications or are clearly personalized